PRIVACY POLICY
ECHO BRANDS PTE. LTD. ("ECHO", "we", "our", "us") and its subsidiary companies respect the privacy rights of its online visitors ("you", "your", "yours") and recognize the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store and use the information that you provide us with.
If you are under 16, we require that you inform a parent or guardian about ECHO's Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering with ECHO or placing and order with ECHO.
The following information is provided by ECHO to enable our online visitors to be fully informed of our Privacy Policies. By visiting www.Echo-brands.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions laid out in this site.
What personal information do we collect from you and how? What about Cookies? How this information may be used, including anyone it might be shared with? Marketing opt-in and opt-out provisions? How you can access and if necessary, change the personal information ECHO maintains? Safeguarding your personally identifiable information? Where and how to ask questions or file complaintsThis Privacy Policy does not apply to websites maintained by other companies or organizations to which we link. ECHO is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.
What personal information do we collect from you and how?
ECHO collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by ECHO. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfill your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
What about Cookies?
Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. Back to top
ECHO may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud and may be shared with other trading divisions within ECHO. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We don't sell your details to third party marketing companies.
We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
From time to time ECHO may employ third party business partners to collect personal information on ECHO 's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by ECHO to comply fully with the ECHO Privacy Policy.
Marketing opt-in and opt-out provisions?
You will be given the option to opt-out of subscribing to:
(i) Our regular update service which will send you email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. Such alerts may include marketing information about ECHO, our subsidiaries or selected business partners; and/or
(ii) One-off marketing promotions from us.
We don't sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by us/ECHO.
How you can access and if necessary, change the personal information ECHO maintains?
If for any reason you are concerned that the personal information held by ECHO is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the "My Account" section. If you change your billing or shipping address while your order is still being processed, we cannot guarantee that we will be able to amend your order before delivery to the previous address.
Safeguarding your personally identifiable information?
We will use our best endeavors to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.
Where and how to ask questions or file complaints
If you require further information about our Privacy Policy, please email your query to info@Echo-brands.com
ECHO may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud and may be shared with other trading divisions within ECHO. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We don't sell your details to third party marketing companies.
We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
From time to time ECHO may employ third party business partners to collect personal information on ECHO 's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by ECHO to comply fully with the ECHO Privacy Policy.
Marketing opt-in and opt-out provisions?
You will be given the option to opt-out of subscribing to:
(i) Our regular update service which will send you email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. Such alerts may include marketing information about ECHO, our subsidiaries or selected business partners; and/or
(ii) One-off marketing promotions from us.
We don't sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by us/ECHO.
How you can access and if necessary, change the personal information ECHO maintains?
If for any reason you are concerned that the personal information held by ECHO is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the "My Account" section. If you change your billing or shipping address while your order is still being processed, we cannot guarantee that we will be able to amend your order before delivery to the previous address.
Safeguarding your personally identifiable information?
We will use our best endeavors to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.
Where and how to ask questions or file complaints
If you require further information about our Privacy Policy, please email your query to info@Echo-brands.com
